Terms and Conditions

By accessing and using Virtual Tour 360 services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and Things at Web Sweden AB.

Virtual Tour 360, operated by Things at Web Sweden AB, provides:

• SaaS platform for creating immersive 360-degree virtual tours
• WordPress plugin for embedding virtual tours
• Cloud hosting and storage for virtual tour content
• API access for developers and enterprise customers
• Technical support and customer service

The specific scope of services will be defined in individual subscription plans, service agreements, or statements of work where applicable.

By using our services, you agree to:

• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Use our services in compliance with all applicable laws and regulations
• Not engage in any activity that interferes with or disrupts our services
• Not use our services for any unlawful or prohibited purposes
• Not attempt to reverse engineer, decompile, or disassemble our software
• Not upload content that infringes on intellectual property rights
• Comply with our Acceptable Use Policy (available upon request)

Ownership: Unless otherwise specified in a written agreement:

• All intellectual property rights in the Virtual Tour 360 platform, software, and related materials remain with Things at Web Sweden AB
• You retain ownership of the content you create using our platform
• We grant you a limited, non-exclusive, non-transferable license to use our platform as per your subscription plan

Content License: By uploading content to our platform, you grant us a worldwide, non-exclusive license to host, display, and distribute your content as necessary to provide our services.

Restrictions: You may not reproduce, distribute, modify, create derivative works, or commercially exploit our platform without our explicit written permission.

Payment terms for services will be specified in individual subscription plans or service agreements. Generally:

• Subscription Fees: Paid monthly or annually as per selected plan
• Payment Method: Credit card, debit card, or other accepted payment methods
• Billing Cycle: Charges recur at the beginning of each billing cycle
• Late Payments: Late payments may result in service suspension and may incur interest charges as permitted by law
• Taxes: All fees are exclusive of applicable taxes (VAT, GST, or other taxes as required by law)
• EU VAT: VAT charged at applicable rates for EU customers
• Price Changes: We reserve the right to change prices with 30 days’ notice

Both parties agree to maintain the confidentiality of all proprietary information exchanged during the course of the business relationship. This includes:

• Business strategies and plans
• Technical information and trade secrets
• Customer data and user information
• Financial information
• Any information marked as confidential or which should reasonably be considered confidential

Confidentiality obligations survive termination of these Terms.

We are committed to protecting your data in compliance with:

• EU General Data Protection Regulation (GDPR)
• Swedish Data Protection Act (Dataskyddslagen)
• UK GDPR (for UK customers)
• Other applicable data protection laws

Our data collection, use, and protection practices are detailed in our Privacy Policy, which forms part of these Terms and Conditions.

Exclusions: Things at Web Sweden AB shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, business, or goodwill
• Damages resulting from service interruptions or delays
• Third-party actions or content

Cap on Liability: Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim in the 12 months preceding the claim.

Service Availability: We do not guarantee uninterrupted or error-free service. Service availability targets are defined in our SLA (Service Level Agreement) for enterprise customers.

These limitations apply regardless of the legal theory upon which the claim is based and to the fullest extent permitted by applicable law.

Services are provided “as is” and “as available” without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or reliability of content
• Continuous, uninterrupted, or secure access to our services

Termination Rights: Either party may terminate services as specified in the service agreement or subscription plan. For monthly subscriptions, you may cancel at any time.

Upon Termination:

• All outstanding fees become immediately due and payable
• Your access to the platform will be suspended
• Each party must return or destroy confidential information of the other party
• You may request export of your content (available for 30 days post-termination)

Survival: Provisions that by their nature should survive termination (including confidentiality, intellectual property, limitation of liability, and indemnification) shall continue in effect.

Neither party shall be liable for any failure or delay in performance due to events beyond reasonable control, including but not limited to:

• Natural disasters (earthquakes, floods, storms)
• Government actions or restrictions
• Labor disputes or strikes
• Infrastructure failures (internet outages, power failures)
• Pandemics or health emergencies
• Acts of war or terrorism

The affected party must notify the other party promptly and use reasonable efforts to mitigate the effects of the force majeure event.

You agree to indemnify and hold harmless Things at Web Sweden AB, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:

• Your use of our services in violation of these Terms
• Your violation of any laws or third-party rights
• Content you upload to our platform
• Your breach of any representations or warranties

These Terms and Conditions are governed by and construed in accordance with:

• Primary Law: Laws of Sweden
• Secondary Laws:
  • EU laws and regulations where applicable
  • Swedish Data Protection Act (Dataskyddslagen)
  • Swedish Consumer Sales Act (Konsumentköplagen) for B2C transactions

Dispute Resolution: Any disputes shall be subject to the exclusive jurisdiction of courts in Vänersborg, Sweden, or as otherwise agreed in writing.

Alternative Dispute Resolution: We encourage attempting to resolve disputes through negotiation or mediation before resorting to litigation.

We reserve the right to update these Terms and Conditions at any time. When we make changes:

• Updated terms will be posted on our website with a revised “Last Updated” date
• For material changes, we will notify you via email (to your registered email address)
• For material changes, we will provide at least 30 days’ notice before changes take effect
• Continued use of our services after changes constitutes acceptance of the updated terms
• If you disagree with material changes, you may terminate your account

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction:

• The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable
• If modification is not possible, the provision shall be severed from these Terms
• The remaining provisions will remain in full force and effect
• The validity and enforceability of the remaining terms shall not be affected

These Terms and Conditions, along with:

• Our Privacy Policy
• Any specific subscription agreements
• Service Level Agreements (SLAs) for enterprise customers
• Data Processing Agreements (DPAs) where applicable

constitute the entire agreement between you and Things at Web Sweden AB regarding our services and supersede all prior agreements, understandings, and representations.

Our failure to enforce any provision of these Terms does not constitute:

• A waiver of that provision
• A waiver of our right to enforce it later
• A waiver of any other provision
• A modification of these Terms

Any waiver must be in writing and signed by an authorized representative of Things at Web Sweden AB.